Privacy policy
At Tonamath Logistics LLC (“Tonamath Logistics,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when using tonamathlogistics.store (the “Website”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you visit our Website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Products purchased or requested
- Information you provide when contacting customer support
- Information submitted through forms on our Website
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of Website visits
- Website usage and interaction information
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders.
- Process payments and refunds.
- Arrange shipping and delivery.
- Provide order confirmations and shipping updates.
- Respond to customer service requests.
- Communicate with you about your orders.
- Prevent fraud, unauthorized transactions, and abuse.
- Maintain and improve our Website.
- Understand how customers use our Website.
- Provide relevant information about our products and services.
- Comply with applicable legal and regulatory requirements.
We do not use customer information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required by law.
3. Payment Information
Payments may be processed through third-party payment providers.
When you make a purchase, payment information may be transmitted directly to the applicable payment processor. We generally do not store complete credit or debit card numbers on our own servers.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Sharing of Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- E-commerce and website service providers
- Customer support providers
- Fraud prevention and security services
- Analytics and technology providers
These providers receive only information reasonably necessary to perform their services.
We may also disclose information when required to:
- Comply with applicable law.
- Respond to valid legal requests.
- Protect our rights, property, or safety.
- Prevent fraud or other unlawful activity.
- Protect customers, employees, or the public.
We do not sell your personal information for monetary consideration.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Keep the Website functioning properly.
- Remember certain preferences.
- Understand Website traffic and usage.
- Improve Website performance.
- Support security and fraud prevention.
- Measure the effectiveness of advertising and marketing activities.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
6. Third-Party Services
Our Website may use third-party services for payment processing, analytics, advertising, shipping, security, or other business functions.
These third parties may collect information directly from your browser or device and may process that information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services that you use when interacting with our Website.
7. Communications
If you place an order, contact us, or provide your contact information, we may send transactional communications such as:
- Order confirmations
- Shipping notifications
- Delivery updates
- Refund or cancellation notifications
- Customer service communications
Where permitted by applicable law, we may also send promotional communications. You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related messages.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services.
- Complete transactions.
- Maintain business and transaction records.
- Resolve disputes.
- Prevent fraud.
- Comply with legal, accounting, tax, and regulatory obligations.
When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about how your personal information is used or shared.
- Opt out of certain marketing communications.
- Exercise other rights provided under applicable privacy laws.
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
12. Links to Other Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. International Visitors
If you access our Website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
By using our Website, you understand that your information may be transferred and processed in accordance with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact us:
Tonamath Logistics LLC
1527 S Ralston Ave
Independence, MO 64052
United States
Phone: +1 (765) 660-3911
Email: support@tonamathlogistics.store
Support Hours: Monday–Friday, 9:00 AM–5:00 PM CST
Website: tonamathlogistics.store
Tonamath Logistics LLC
TONAMATHLOGISTICS.STORE